Admin Guide

The FluentStream Web Portal is accessible from anywhere an Internet connection is available. It is from here that changes can easily be made to your FluentStream phone system.

Time Machine and How to Use It
Time Machine Time Machine is a testing feature that allows you to test routes and time conditions more effectively by enabling you to mimic a phone...
Thu, Oct 29, 2015 at 4:30 PM
Call Recording Management
Call recording for the entire account can now be managed by an admin in one location. Call Recording Management can be found in the FluentCloud Account drop...
Tue, Nov 3, 2015 at 11:10 AM
Live Conference View and How to Use It
Live Conference View is a tool to monitor and manage your conference rooms. It shows you which rooms are currently occupied and which rooms are empty. ...
Sat, Oct 31, 2015 at 4:07 PM
Notification Workflows
Notification Workflows allow you to receive notifications when certain events happen with your phone system. This tool is especially helpful for ...
Fri, Aug 19, 2016 at 4:47 PM
Comprehensive Guide to Call Fowarding
We realize at times you may need to send calls outside the FluentStream system. We have put together this Comprehensive Guide to Call Forwarding to assist i...
Wed, Apr 19, 2017 at 10:07 AM
Email to Fax
Email to Fax is a feature that allows you to send an eFax by sending an email to the recipient's fax number and is a great alternative to sending an ...
Tue, Dec 20, 2016 at 1:08 PM
ZIP Code Routing
ZIP Code Routing is a dynamic routing application that is used to send calls to various routes depending on their location. For example, if a business has a...
Wed, Jan 20, 2016 at 2:17 PM
FluentCloud Notification Workflows Integration with Slack
Webhooks from within Notification Workflows allow FluentStream customers to integrate specific actions with t...
Mon, May 16, 2016 at 11:30 AM
FluentCloud Notification Workflows Integration with Zapier
Webhooks from within Notification Workflows allow FluentStream customers to integrate specific actions with their own custom built APIs. They also allo...
Mon, May 16, 2016 at 11:14 AM
Enable Voicemail Drop per Extension
Voicemail Drop is a feature that allows you to send pre-recorded voicemail messages to the voicemail box of unanswered outbound calls. With this feature, yo...
Fri, Jun 22, 2018 at 12:44 PM